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What to Say When You Cannot Find the Perfect Words

Sometimes having a conversation in your second language is like jumping out of a plane and sewing your parachute on the way down. You know you can probably do it, but you have to solve the problem while it is already happening. Someone asks you a question in a meeting, gives you an unexpected comment, or asks for your opinion, and suddenly you are thinking about what you want to say, which English words to use, and whether your sentence is correct.

For many professionals, this pressure comes from trying to find the perfect words before they speak. You understand the question and may even know the answer, but you start looking for better vocabulary or a more professional way to express your idea. You think of one sentence and decide it is too simple. You think of another and decide it is not quite right. While you are thinking, the silence gets longer, and the pressure gets stronger.

The strange thing is that trying so hard to avoid an awkward moment can actually create one.

The Perfect Answer Is Often the Wrong Goal

Think about conversations in your first language. People do not prepare every sentence before they speak. They use simple words, ask questions, change their minds, correct themselves, and sometimes stop for a moment to think. The conversation works because people are responding to each other, not because every sentence is perfect.

The same thing can happen in English. Imagine that a client asks, “Why has the project taken longer than expected?” You could spend ten seconds trying to build a perfect answer. Or you could simply say, “There were two main reasons. First, we had a problem with the supplier.” That answer is simple, but it gives you a place to start. Once you begin speaking, it is often easier to find the rest of your answer.

Your goal is not to produce perfect English. Your goal is to keep the conversation moving.

Simple Language Can Do a Big Job

Many professionals think they need complicated English to sound intelligent or professional. But complicated language can sometimes make a good idea harder to understand. When you use simple language, people can understand your message more quickly and focus on what you are saying.

Imagine that a colleague says, “I'm concerned about the timeline.” You do not need a clever answer. You can simply say, “I understand. What part of the timeline concerns you?” This short question shows that you listened, asks for more information, and keeps the conversation going.

Simple phrases can also give you time to think. You can say, “Let me think about that for a moment,” or “Can you clarify what you mean?” You can say, “There are two things I would consider,” and then explain them one at a time. These are useful professional phrases. They do not show that your English is weak. They show that you know how to manage a conversation.

When You Forget a Word, Keep Going

For many people speaking a second language, one of the most stressful moments is forgetting a word they actually know. The word seems to be somewhere in your mind, but you cannot find it quickly enough. You may stop speaking while you search for it, and suddenly the whole conversation feels difficult.

Instead, try to explain the word in another way. If you cannot remember “deadline,” you can say, “The date when we need to finish.” If you cannot remember “revenue,” you might say, “The money we get from sales.” Your listener can probably understand your meaning, and you can continue speaking.

This is an important skill in professional communication. Meetings do not stop while you search for the perfect word. The conversation continues, someone else may speak, and the subject may change. If you can explain an idea in a different way, one missing word does not have to stop you.

Give Yourself a Way Into the Answer

Difficult questions are often easier when you give yourself a simple structure. You do not have to know the complete answer before you begin. Start with the first part and let the rest come as you speak.

For example, you can say, “There are three reasons,” and then give the first reason. You can say, “My answer depends on two things,” and explain them one at a time. If someone asks for your opinion about a difficult decision, you might say, “I see two advantages and one problem.”

These simple openings help you in two ways. First, they give you a few seconds to organize your thoughts. Second, they help the other person understand your answer. You are not giving a prepared speech. You are simply giving yourself a clear way to begin.

Don't Confuse Simple With Weak

There is a difference between having a small vocabulary and choosing simple language. A person with a large vocabulary may still choose basic words because those words make the message clear. Simple language can show that you understand your subject well enough to explain it without making it more complicated than it needs to be.

This is especially important for leaders. You may be speaking to a client, leading a team meeting, presenting to the board, or discussing a problem with one employee. In all of these situations, people need to understand your message. They do not need to be impressed by every word you use.

So the next time you cannot find the perfect words, ask yourself a different question:

“What can I say right now that will move this conversation forward?”

That question takes some of the pressure away. You stop trying to build the perfect sentence in your head and start participating in the conversation again. You may use a simple word. You may make a small mistake. You may have to explain something in a different way.

That's okay.

A simple sentence that keeps the conversation moving is much more useful than a perfect sentence that never gets spoken.

This Week's Micro Goal

The next time you cannot find the perfect word in a meeting, do not stop.

Explain the idea in another way, ask a question, or use a phrase that gives you time to think.

Your goal this week is not to find the perfect words.

Your goal is to keep the conversation moving.

Executive Language Toolkit

  • Organize — to put your ideas into a clear order. Take a moment to organize your thoughts before you answer.
  • Clarify — to make something easier to understand. Could you clarify what you mean by that?
  • Structure — the way something is organized. A simple structure can make your answer easier to follow.
  • Improvise — to speak or act without having everything prepared. Sometimes you need to improvise when a meeting takes an unexpected direction.
  • Approach — a way of dealing with a situation or problem. We need a different approach to this problem.
  • Express — to communicate an idea or feeling. She expressed her opinion clearly.
  • Respond — to answer or react to something. He took a moment before responding to the question.
  • Pressure — a difficult feeling caused by a demanding situation. It can be difficult to think clearly under pressure.
  • Specific — clear and exact, rather than general. Can you give me a specific example?
  • Alternative — another choice or way of doing something. If you forget a word, find an alternative way to explain the idea.

Office Idioms and Expressions

  • Keep the conversation moving — continue talking without getting stuck. Let's keep the conversation moving and come back to that question later.
  • Buy yourself some time — give yourself a little time to think. Let me look at those numbers again and buy myself some time.
  • Think on your feet — respond quickly when something unexpected happens. Good leaders need to think on their feet during difficult meetings.
  • Get your point across — communicate your idea successfully. She used simple language to get her point across.
  • Go with the flow — deal with changes as they happen. The meeting changed direction, so we had to go with the flow.

Leadership Roundtable

  • When do you find it hardest to find the right words in English?
  • Do you think simple English can sound professional? Why or why not?
  • What do you usually do when you forget an important word during a meeting?
  • What phrases can you use to give yourself time to think before answering a difficult question?

This lesson first appeared in The Well-Spoken Executive on LinkedIn.